The MacBook pro13 Retina was bought by the official website in November last year. Although it was just a version, it was the first Apple product to earn money and buy it. It was natural to use care, but there were still some minor mistakes. - The screen coating has peeled off
The landlord originally thought that the screen of mbp was the same glass material as the iPhone. Until one day, when the landlord saw the screen full of fingerprints and wanted to wipe it off, he wiped the screen with his own cloth.
"It's dirty, I'll wipe you clean." "Oh, the fingerprints here are so hard to wipe. Use a little bit of energy." "Oh, it's still a little harder to wipe the little things."
. . .
"No, how can it not be clean?" "No! How many patterns!"
Take a look below the sun, my God took my screen! !
When the discovery screen was taken, the landlord's heart. . "I feel so bad that I can't breathe"
Well, then the Internet was poor, and the landlord was not the case. It turned out to be the "cockroach" of Apple products. The original screen of the macbook was not glass. In order to reduce glare and reduce glare, Apple added a layer of anti-reflection coating to the screen. However, this coating was too fragile to prevent it from falling off easily.
Well, the computer is still in warranty, do not know if it can be repaired, so check it, Nima can not repair only the entire screen change (AB side), but also 4000 ocean! Just kill me . Can only be used. .
Helplessly, the landlord's office was near the window. When the sun was shining into the office on a sunny day, the screen was really terrible. . Above
Unclear can see the cover picture. . (cover web map)
So I decided to go after the official sale. Seen from online news, Apple has already provided solutions to the issue of coating shedding. As long as it meets official requirements, it will be free to replace the screen. The landlord knows from the past that some domestic users have successfully replaced the screen for free, but they need to make an appointment change at the Genius bar. When the landlord immediately called 400, the sister of the sale also said that if the "computer is purchased after 2013, within 2 years of insurance or insurance, the computer did not enter the water balabala ..." can be replaced free of charge. However, the difficulty of setting aside the Genius bar is not stated. The landlord works in a third-tier city (WZ), not even Apple's official outlets. . But I still want to change! ! ! How to do? ? ? The landlord thought of going to the official authorized service provider to try his luck.
The landlord found the local authorized service provider's phone on Apple's official website. He called and asked in the past. The customer service sister said that you took the computer for a look.
So the No. 20 landlord Pidianpidian took the computer. Because the computer A side was knocked by the landlord, the landlord was still thinking about how to explain, so that this pit looks like an accident
The result is that the landlord thought more. When the computer was given to the engineer, the engineer confirmed the serial number. After the computer was tested, it also confirmed that the coating was peeled off. There was no question at all. He said that if the computer was down, we could help you detect it. The request can be changed for free. If the engineer does not meet the requirements, there will be a phone call from the engineer. (Os: Of course not. If you don't use 4000, you might as well buy another one), and then you record the landlord's mobile phone and email address. Opened a single floor signing the master, voucher machine.
In fact, after giving the computer, the landlord is still very embarrassed. What if it does not meet the requirements? The result is that the landlord thinks more. The landlord sent the machine at noon in the afternoon to contact him and said he had already ordered the message. Mean to say that it can be changed for free? (The serial number is the serial number of the list)
Have to say that after-sales efficiency is very high, the landlord originally thought that it would take a week, the result sent a message on the third day called me to take the opportunity. Good surprise! !
So noon on the 22nd landlord and Pidianpidian ran to take the machine. On the after-sales charting machine, it is not afraid of advertising because WZ sells on this official authorization.
The landlord took the machine at noon, and only one engineer was on duty. The landlord took two shots when he took the machine.
Xiaoge brought the computer, the landlord signed the list, leaving a pink list, you can go with a computer, really do not have money! ! ! After the sale, we changed the entire ab area together, and the pit that had been smashed by the landlord was gone.
At this point, the landlord's replacement plan was successfully completed! Before leaving the landlord asked a little brother, if my screen is off and how to do it? Little Brother only said that the screen he replaced had a minimum warranty period of 90 days - meaning that he could change it again.嘿嘿
However, this time after the landlord will pay more attention to protect the screen, after all, it is too much trouble to change.
The following new screen photo:
1, after the landlord personal experience, you and the landlord of the same situation of the value of friends can go to the local authorized service providers to replace the screen for free, of course, the premise is to meet the replacement requirements, but also an official authorized service provider. Officially authorized service providers need to go to the official Apple investigation, of course, if you can go to Genius bar of course better. The landlord just confirmed that the authorized service provider can also enjoy the free replacement service.
2. After this experience, the landlord's impression of Apple's sales has increased instantly n+++
3, the current MacBook pro (air does not know) the screen is generally anti-anti-coated, in Italy and love the value of the computer friends must use the official recommended wipe method: use the cleaning cloth to wipe with water (but there are friends It means that this will also drop the paint), and does not use any organic cleaners, do not use third-party cleaning kits. In fact, the best thing is not to poke the screen
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