On April 20th, Beijing Linglong Technology Co., Ltd. "Third-party platform access å®å’š voice interaction system user experience standard" (hereinafter referred to as "standard"), this is also the first in China for intelligent voice field for third-party services and content Into the development standards of voice interactive systems. The "Standard" will have an important guiding significance for the voice interactive product experience, so that the voice interaction is more in line with the user's usage habits. At the same time, for the third-party service and content industry that will access the voice interaction interface in the future, it can help them access the voice interaction interface in the fastest speed and the simplest way to achieve the optimal user experience.
During the two sessions, artificial intelligence was written into the 2017 government work report. In the field of artificial intelligence, intelligent voice interaction is used as the entrance for human-computer interaction. In the future, communication with smart homes, wearable devices, robots, etc., voice will be the best human-computer interaction mode.
At present, intelligent hardware such as smart speakers and smart TVs are beginning to try to break into the voice interaction system. In this regard, Keda Xunfei is a pioneer in the Chinese voice industry and a leader in the world's voice industry. As the first smart speaker in China, å®å’šIntelligent Speakers fully utilizes the outstanding voice technology and artificial intelligence technology advantages of JD.com and JD's advantages in the intelligent industry chain. It has been committed to the research and development of intelligent voice interactive systems in smart home scenarios. This "Standard" is based on the user's perennial experience feedback and technology accumulation.
The Third Party Platform Access/Voice Interactive System User Experience Standard is the first detailed introduction of the third-party service and content access voice interaction system in China. The Standard further clarifies the feedback process and design criteria of human-computer interaction, which defines two key indicators of intelligent voice interaction, namely “semantics†and “intentionâ€, which complete the core steps of interaction through the transformation of semantics and intentions.
Currently, the main interaction mode of human-machine is interface interaction, which is communicated through “one-to-one†instructions. The voice interaction is different. Due to different regions, different cultures, and different expression habits, it is often a “many-to-one†command communication in the process of human-computer interaction. That is to say, the same intention, there are many forms of questioning in the user, which requires that the voice interaction must learn a lot of people's daily language habits, and even understand the "out of the box" of the user's semantics. This is undoubtedly a huge challenge for the machine.
In the design and experience of voice interaction process, the main research is to identify the user's semantic intent, feedback the user's voice demand, and deal with human-machine dialogue errors. For the research results, the third part of the Standard is further elaborated, from how to better obtain the user's intention, how to better display the information to the user and how to better handle the errors in the dialogue, and pass Examples and explanations The overall report content is clear, easy to read and understand, and provides a practical and compliant standard for third-party service access.
Zhou Zhengyou, the head of Linglong Technology R&D Center, used game access as an example to explain how the standard clearly tells users what answers they need.
User: "Hey, I want to play the music game hall"
A good answer: "Hello, welcome to the music game hall, we now have: I love to remember the lyrics, guess the big stars, fun singing, which one do you want to play?"
Bad answer: "Hello, welcome to the music game hall, we have: I love to remember the lyrics, guess the big stars, fun singing, please choose among the above three options?"
“å®å’š Smart speakers break through the window paper of the era of intelligent voice interaction.†Fang Lu, vice president of marketing for smart speakers Linglong Technology, said. "For the application of intelligent voice interaction in the home scene, the core of the industry's large-scale outbreak is that, first, the service for product access is comprehensive and rich enough to meet the various needs of users in this scenario. The second is that the user experience can break through the available window paper to achieve ease of use and ease of use. This time we released the user experience optimization standard is to 'make all third-party service voice interaction more It's easy to use. At present, we are open to all third-party application partners, and we hope that more and more service/function developers can access the platform and output more for users. More rich content and services."
Conclusion“Great products are often not driven by huge technological advances, but a small step in the right mix of technology products, driving a big leap forward in user experience.†“Third-party platform access and voice interaction system user experience standards†It is the pursuit of intelligent speakers in the pursuit of improving each user experience. After the release of the Standard, it will become the driving force for user experience upgrades and large-scale explosions in the industry.
Gold Room Switch And Socket,Gold Double Light Switch,Gold Homekit Light Switch,Dimmer Switch
ZHEJIANG HUAYAN ELECTRIC CO.,LTD , https://www.huayanelectric.com